Draft for professional review
These policies have not yet been reviewed by a lawyer or a chartered accountant. They are published as drafts so that learners and parents can read them before launch.
Policy
Learner terms
The agreement between SETHU and a learner in the programme.
[01] What SETHU commits to
Deliver the programme as published, or tell learners in writing when something changes.
Publish the assessment rubric before the cohort starts and not change it during the cohort.
Respond to a grievance in writing within three working days.
Issue a certificate of completion to a learner who completes the programme and passes the assessment.
[02] What the learner commits to
Do the work, on time, and ask for help when it is not understood.
Treat other learners and staff with respect.
Give honest attribution for work that is not their own.
Tell the team early when something makes the programme impossible to continue, so a withdrawal can be handled fairly.
[03] Ending the programme
Either side may end the participation of a learner, in writing, following the refund and withdrawal policy.
A certificate is not issued to a learner who does not complete the programme, whatever the reason.
[04] What SETHU does not promise
SETHU does not promise employment, a salary, a place in a partner company, or any form of professional accreditation.